South Wales Wheelchair Services

Artifical Limb and Appliance Service, Rookwood Hospital, Fairwater Road, Llandaff, Cardiff, CF5 2YN

 

Recent Reviews

 
Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Equipment
1 2 3 4 5
28th July 2016
Written by a patient

I book an Appointments the 19th JULY 2016 Tuesday as the battery will not charger, As I live buy my shelf, He toll me that can not do it till Tuesday 27th July 2016, When I ask him can engineer come before that, He side he will phone the engineer and phone me back which he did not, So I phone him yesterday to tell the engineer to phone me on my mobile phone as I at to go out with my care he toll me that they was nothing book in for me , I got wait till next Tuesday 2nd August,That will be three weeks, I am charger the battery ever two hour, So when I out I have to come back home to charger the battery, I have to pay the care 15 an hour for this,So I do not have my full hour out, And now I have to do this for thee next three week, I am not happy about as it was you that did not book me in this week,I class this as an emergency as I live on my own.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Equipment
1 2 3 4 5
7th November 2015
Written by a carer

Absolutely appalling service. Waiting times far to long. Repairs time ludicrous even though my child was in danger. Was told this is due to staff shortages and a high level of maternity leave being taken which is little consolation for my child who is visibly suffering due to his wheelchair.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Equipment
1 2 3 4 5
3rd March 2015
Written by a patient

Terrible

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Equipment
1 2 3 4 5
29th October 2014
Written by a patient

I am a tetraplegic and they have been nothing but helpful with government cutbacks they have to account for every penny they do a admirable job with what they have. I have no complaints whatsoever and I would put them up against any other country in the world.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Equipment
1 2 3 4 5
18th October 2014
Written by a patient

Disgusting I am still disappointed with these services I get even though after a long time I have finally received my wheelchair I am still having issues with it and I feel not much is being done about it quick enough.


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