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Dorset Wheelchair Service
2015-04-25
Person
5
5
0
Written by a carer
Written by a carer 25th April 2015
We turned up unannounced as my wife's wheelchair had developed a problem whilst we were out shopping. One of the front wheels had locked. We were greeted immediately after ringing the bell, most cordially. and having explained the problem, were told an engineer would come and check it over. He arrived within a minute or two, and having checked it over, pronounced that the wheel bearing had failed and that he would take it into the workshop to fix it. He came back 25 minutes later with what was virtually a brand new wheelchair, having replaced all four wheels and the seat and had also tightened the loose brakes as well. All this was done with a smile and my wife could not have been more pleased.