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Mrs Rachael Bilton
2023-06-27
Person
5
5
0
Written by a patient
Written by a patient 27th June 2023
Although I was daunted by the procedure I had to have yesterday, Rachael made me feel comfortable and at ease about the procedure I was to have. She was warm and friendly and made sure I understood what was about to happen. I would also like to say the healthcare professional with her (Katie) was equally lovely.
11th October 2023
Response from Mrs Rachael Bilton
Thank you for your feedback, I'm glad we were able to put you at ease for your examination. I will pass on your comments to Katie. Rachael.