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Mr Adam Patel 2017-02-12 Person 2 5 0

Polite and took his time but he did not wash his hands before touching my eye and trying to get under the lid as I complained of previously having an itchy eye. He had been touching his keyboard and I would expect an optician to wash or gel their hands before touching a patient's eye. I didn't feel comfortable mentioning this as I thought he should know to do this himself.