I did not have to wait too long because the optometrist saw me right away. He gave clear answers to all of my questions and seemed like an easy-going person. The eye test went smoothly .
Polite and took his time but he did not wash his hands before touching my eye and trying to get under the lid as I complained of previously having an itchy eye. He had been touching his keyboard and I would expect an optician to wash or gel their hands before touching a patient's eye. I didn't feel comfortable mentioning this as I thought he should know to do this himself.
Mr Patel was very helpful and explained everything very well. He was approachable and friendly. He was very easy to talk to and made me feel at ease.