Share review of Boots Opticians Sheffield - Meadowhall

Boots Opticians Sheffield - Meadowhall 2017-09-13 Person 1 5 0

I struggled to get the appointment at my local store as a long wait so ended up arranging at a different branch. I arrived and was left waiting 15 mins to be told my appointment was cancelled. Bearing in mind if rushed around like a mad woman to get there. Taken over an hour out of my day to attend and paid for additional childcare I was extremely unhappy! The assistant manager who told me was rude and beyond useless trying to place the blame on me saying it was my "duty" to attend eye check ups and it was one of those things that a bereavement had happened She even phoned people before telling me! As a result, bearing in mind I've been a loyal customer for over 10 years, I've cancelled my prescription and I'll be going elsewhere. In fact I've already found a cheaper supplier. I'll be sure to let any family and friends using your service that there are better and cheaper options available. To say I am upset is a complete undrestatement and I'm so angry I was forced to spend money on travel and childcare unnecessarily. What an absolute disgrace The irony of then calling into a different boots store today and being given a free contact lenses trial voucher suggests perhaps priority is given to new customers. I'll probably start shopping in super drug to avoid being wound up further The treatment I received is a disgrace. The assistant manager cannot manage conflict of customer service.