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Boots Opticians Sheffield - Meadowhall
2017-04-23
Person
2
5
0
23rd April 2017
Nothing was good this time. The appointment was late by 20 minutes (which I don't particularly mind), but we were told my son was next. The lady organising the staff was run off her feet and looking for staff, she then went in a room next to us and I heard her say "oh your all here". Two staff members came out and then 5 minutes later the optician came out and called my son's name. No apology for his lateness, which I wouldn't have minded if he'd been in another appointment. After the appointment the optician came out and said my son was slightly short sighted and had a prescription, I asked about a voucher towards the cost. He said he would find out, he never came back, we were stood there like lemons and no one came to assist us. I had to approach a staff member who eventually gave me the help we needed. Really unhappy with the service.