Boots Opticians Piccadilly

Boots Opticians Piccadilly 2017-09-09 Person 5 5 0

Everyone was very helpful both during the eye health check and while choosing my new pair of glasses

Boots Opticians Piccadilly 2017-09-05 Person 4 5 0

No comments on my side - everything was very smooth.

Boots Opticians Piccadilly 2017-09-01 Person 1 5 0

It was a really shambolic morning I had to call as well as book online as the process wasn't clear I wasn't given the info on the phone when I did call that I was needed to bring certain things. The contact lens optician was fine - the glasses check optician was really late so my appointment took from 8am - 9.50am with no word of apology. All the receptionists / assistants were rude and had terrible customer service when doing the peripheral vision and pressure tests not being able to explain what was happening or operate the machinery correctly. I felt awful and upset after the experience and was really late for work. The peripheral vision test wasn't completed properly and I didn't have time to do it as I was already so so late, but I won't be returning to feel like that again.

Boots Opticians Piccadilly 2017-09-01 Person 5 5 0

I would like to thank Andrea and Darshni for making my experience with boots opticians really good. The care and warmth delivered as a customer I felt very satisfied and also felt like I was in very good hands from start to finish.

Boots Opticians Piccadilly 2017-08-31 Person 5 5 0

Both the optometrist and trainee opticician consultant were rxtremely patient and took their time in listening to my concerns and were professional and responded to my needs