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Boots Opticians Nottingham - Victoria Centre (in Boots)
2016-12-11
Person
4
5
0
11th December 2016
We have always used Boots and have always found it to be friendly and helpful. The only problem i did encounter was when i booked the appointment i was told my 12 year old could turn up and get started as i was at work but would only be late to the appointment by 5 mins..i was told that i needed to be there to sign the paperwork only and that my daughter could go ahead with the appointment only to find that when she did turn up Boots wouldn't proceed until i got there. What a waste of my time as i would have booked for slightly later. I was told by the Boots staff that the person on the phone gave me incorrect information. That i don't like.