Boots Opticians Nottingham - Victoria Centre (in Boots)

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-01-18 Person 4 5 0

Selecting replacement spectacles was made easy by Amanda who demonstrated the range of frames and lens options avalable.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-01-18 Person 4 5 0

The care from the optometrist was good and informative. She took great care to ensure I understood her recommendations. However, I was left a little confused about the prescription for my glasses?

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-01-18 Person 3 5 0

The care I received was excellent. The opticians and other staff were professional, knowledgeable and friendly. The waiting times, however, were excessive and made my appointment time very long. It was so long the first time that I had to leave and reschedule part of my examination, then had to come back and wait again.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-01-16 Person 5 5 0

Fully informed of what was happening from arriving to departing. Dan welcomed me and did my initial testing, chatty and informative explaining everything. Sunita was the Optometrist who was just fabulous, knowledgeable, detailed, informative, easy to talk to. Explained all options, make recommendations and handed me over to Sandra. Sandra was superb, honest on my glasses selections, concerned about fitting, very very precise and detailed in measurements and fun to talk to, she spoke incredibly knowledgeably about all products on offer. Bought two pairs and am looking forward to coming back for the fitting.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-01-14 Person 4 5 0

Friendly staff and everything was explained at every stage. Was seen really quickly and initial tests were conducted quickly too. However, I was kept waiting for quite a while before seeing the optometrist and then several people came into the consulting room whilst my examination was in progress. I didn't mind so much as I think they were dealing with an elderly patient first and then needed to seek advice but I hadn't expected to be there for the length of time I was (over an hour and a half).