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Boots Opticians Norwich - Castle Mall (in Boots)
2016-11-15
Person
5
5
0
15th November 2016
I was impressed by the whole procedure, that is why I go to Boots. I first went to Boots in Bangor, N. Wales and received excellent care there and Norwich has the same standard. Efficient and friendly, I have confidence in the staff. In conversation with the person who was talking about lenses to me, I asked about her training and she was able to explain how the department meets certain standards of excellence. Appointments are not a problem. I did not feel rushed at any point. I was treated like an intelligent human being!! and any questions I had were answered. I ended up having two new pairs of glasses and can honestly say that the whole procedure was enjoyable,