Boots Opticians Norwich - Castle Mall (in Boots)

19 Castle Mall, Norwich, Norfolk, NR1 3DD

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Appointment
1 2 3 4 5

Staff
1 2 3 4 5

Clear Recommendation
1 2 3 4 5
22nd October 2017

Every one was very polite and helpful

Recommend
1 2 3 4 5

Appointment
1 2 3 4 5

Staff
1 2 3 4 5

Clear Recommendation
1 2 3 4 5
21st October 2017

Relaxed and friendly staff. Talked you through why they were doing each test etc. Put you at ease.

Recommend
1 2 3 4 5

Appointment
1 2 3 4 5

Staff
1 2 3 4 5

Clear Recommendation
1 2 3 4 5
19th October 2017

This was more or less an "emergency" eye-check, as my vision has deteriorated: it appears I have a fast-growing cataract which has developed or progressed since my scheduled eye-check in July. The optician (Pandeep) prepared a referral for ?laser surgery. She was very throough and helpful.

Recommend
1 2 3 4 5

Appointment
1 2 3 4 5

Staff
1 2 3 4 5

Clear Recommendation
1 2 3 4 5
18th October 2017

My previous prescription details were not with the optometrist at the time of the sight test so comparisons could not be made at that time. I received no feedback from the optometrist about my eye pressures or the photo result which I have received on previous sight tests and no information about changes to my vision or any recommendation on the need for a change of glasses. I was left in the waiting area while he was waiting for my previous test notes but did not return so I had to ask the optician staff for information. All very unsatisfactory.

Recommend
1 2 3 4 5

Appointment
1 2 3 4 5

Staff
1 2 3 4 5

Clear Recommendation
1 2 3 4 5
18th October 2017

all staff treated us well


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