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26th October 2016


I attended my yearly contact/glasses check up at the Castle Mall Norwich as this is where I always see Hayley for my contact lenses because she is brilliant. Earlier this year I needed to see someone about my glasses as I was having a few problems so rather than wait I got an appointment at Riverside Norwich which was fine and my problem was sorted and I got new glasses. But when I attended Castle Mall this week there is no record on their system of my visit to Riverside I think this is really strange as they are exactly the same company so the glasses I produced this week at Castle Mall did not match the last prescription they held for me. Why do all your stores not have a link to the same system also because of this I had to go through all my medication again which was very time consuming.

Recommend
Appointment
Staff
Clear Recommendation