Boots Opticians Dunfermline

Boots Opticians Dunfermline 2016-09-20 Person 5 5 0

Staff came across as very caring and keen to make sure that I was made to feel completely at ease. My concerns and views were sympathetically listened to and were handled with a great deal of professionalism. It's nice to be listened to. Very difficult to improve on your service other than to make your products less costly in order that older people like me don't have to seriously consider going elsewhere to buy glasses from, possibly, less professional people whose prices are lower than those at Boots. That's not a complaint, it's an economical fact of life for older people on lower income.

Boots Opticians Dunfermline 2016-09-11 Person 4 5 0

Very busy so waited a few minutes- but this was acknowledged by staff. Friendly service but felt that staff were rushed. Did not enjoy the peripheral vision test- there was too much activity going on around in the background for me to concentrate and I could see reflections of people moving around whilst trying to concentrate on the light. I mentioned this to the optometrist as my test was borderline and was told that ideally it should be taken in a quiet room but they were just very busy. An improved facility for this test would make a big difference.

Boots Opticians Dunfermline 2016-09-10 Person 5 5 0

It was very comprehensive and everyone was pleasant and helpful I am glad to report that my eyes are in good shape considering my great age Thank you for your help Everything was great apart from the price

Boots Opticians Dunfermline 2016-09-09 Person 5 5 0

Stephanie the optometrist is amazing. She is so helpful and lovely and explains everything so well. We've been going to her for years now and we think she is fantastic. She is a really lovely girl

Boots Opticians Dunfermline 2016-09-09 Person 5 5 0

Service was very good