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Boots Opticians Dunfermline
2017-01-18
Person
4
5
0
18th January 2017
Everything was great. Friendly and helpful staff. I was reassured that I wouldn't be waiting long and most staff were very welcoming. After I got my prescription I was trying to pick a pair of glasses and the staff member wasn't overly helpful. She just stood there and looked with me, saying very little. Made me feel uncomfortable so I left. Everybody was dressed differently. Some looked very professional and put together but a few looked unkempt and bedraggled. Also over heard a conversation between two members of staff that made it sound like they forgot to order somebodys prescription and they were trying to figure out the best way to fix this.