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Boots Opticians Dunfermline
2016-06-07
Person
3
5
0
7th June 2016
Found it very difficult to get the staff to understand that I required a review of my right eye for contact lens after having a cataract removed from my left eye. Both on the telephone and at my appointment. The opticians himself fully understood but the staff didn't seem to grasp the situation and wanted me to have a full eye test despite me explaining that a full eye test couldn't be done because I only had the cataract surgery done 10 days ago.