Boots Opticians Chichester - North Street

Boots Opticians Chichester - North Street 2017-02-20 Person 5 5 0

ALL GOOD

Boots Opticians Chichester - North Street 2017-02-19 Person 5 5 0

First class service Optomerist was very nice and explained things clearly and well and the young lady I saw afterwards was charming and a great advert for Boots!

Boots Opticians Chichester - North Street 2017-02-18 Person 5 5 0

Staff couldn't have been more helpful. Everything was explained in detail

Boots Opticians Chichester - North Street 2017-02-17 Person 4 5 0

Thank you. I was very happy with the service I received. The young woman who carried out the 5 tests on my eyes pre-eyesight Test was cheerful and helpful. The young woman Optometrist was efficient, and fully explained everything. The young guy I saw afterwards kindly tightened up my current glasses & put new silicone supports on the bridge of my glasses which are considerably more comfortable than previous ones. He was also helpful expaining how one's eyes change as we age. So, altogether a positive visit. Thank you. Kind regards, Claudette Ambrose.

Boots Opticians Chichester - North Street 2017-02-15 Person 4 5 0

The actual eye test was efficiently performed but the post-test discussion concerning the possible updating/replacement of my current spectacles was one of the most confusing I have ever experienced. All I wanted was an upgrade from my current prescription to take account of the eye test result. The first attempt arrived at a replacement cost of nearly £400.00, almost double the price paid on my last visit - I was told that this was as a result of inflation ?? We then established that I was entitled to a discount of 25% which reduced the price to approx. £350. I asked how 25% of £400 could amount to only £50 and not £100 and was then told that the discount only applied to the new frames (marked up at £130) - I said that this did not make sense as 25% of £130 was only around £30 and not £50. Then followed a discussion concerning a possible downgrade of lense coating, tints etc etc. I was also informed that were I to purchase new spectacles, I would have to wait 7-10 days for delivery which would not have been acceptable to me. Anyway, I had by then begun to lose the will to live and left the store resolving to make do with my existing spectacles for the time being. Michael HALEY