Boots Opticians Chichester - North Street

Boots Opticians Chichester - North Street 2017-03-09 Person 5 5 0

Faultless from start to finish. Seamus was excellent - very thorough and insightful advice. No pun intended. Jamie expertly dealt with the frame and lenses selection process.

Boots Opticians Chichester - North Street 2017-03-09 Person 2 5 0

This was an extremely long and stressful appointment. The interior of this Boots resembles an A&E Waiting Room. The last staff member I dealt with was very pleasant (Lou) but overall the experience was horrible. Will not be returning until Boots cleans up their act.

Boots Opticians Chichester - North Street 2017-03-05 Person 5 5 0

The optometrist, Brian, was fabulous - thorough, patient, understanding and informative. The ladies who undertook my preliminary tests were pleasant and competent in their tasks but managed to mix up my notes with those of another patient and therefore gave the wrong paper records to the optometrist. Luckily he noticed and rectified the situation. This only related to the paper record - my electronic record wasn't affected in any way.

Boots Opticians Chichester - North Street 2017-03-04 Person 5 5 0

very quick and professional. Very clear recommendation from the optometrist. Thanks

Boots Opticians Chichester - North Street 2017-03-04 Person 4 5 0

The shop was packed. There seemed to be far too many staff and customers for the size of room. There was a lack of privacy when being asked personal questions and when trying on frames. It is embarrassing doing this in front of others. The shop was very hot - the staff in short sleeves and customers with coats. The number of staff handling was bewildering. I was first seen by a spotty youth - who seemed very uncertain of himself. The optometrist was excellent and very professional, the best that I have had in many years. I was passed to a young lady who was extremely courteous but I could not understand what she was saying. She seemed young and inexperieced. I guess they have to train somewhere - and her work was checked but left me anxious that my varifocals will not be right. I was surprised at how long the appointment took I arrived early in order to see if the frames I had seen on line were as good as they looked. My appointment was 10.10 and as I was early the youth did the preliminary enquiries - which made me uncomfortable. I am 70. I dont know what time I actually went in for the test - but it was 11.30 when I paid my bill. I think it would be helpful to be told how long one would be in the shop. I arrived at the car park at 9.30 and bought two hours, thinking that would be plenty. I was also a bit shocked that a £170 pair of frames with the add-ons - and an alleged 25 percent discount, should still leave me with a bill of approx £450! Perhaps I would not have felt quite so stung, if I had had a better experience and not been made to feel uncomfortable.