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Written by a NHS patient
20th February 2024


I got switched to Carol as my prescriber with Pyschiatry UK in December. After just 4 messages Carol asked me if I wanted to conclude my titration on the medication I was on. Without me doing a single vitals form or symptoms form. This struck me as odd because she didn’t know if my heart rate or blood pressure was stable on the meds I was on or if my symptoms had improved since before starting medication. When I asked why Carol replied in a rude message saying how I’d been on 45mg of Methylphenidate since October, which was untrue, I wasn’t even on 45mg at the time. I’d in fact been reduced to a much lower dose due to heart palpitations. I informed Carol and asked if she had read any of my previous records. Once she clearly had read my previous records she advised me to stop taking medication immediately as my vitals were not in the safe range. She advised me to go onto a non stimulant medication which I am still waiting to come into stock, I asked her if I could have a small dose of methylfenidate to get me through till the other medication was in stock and she agreed as long as I gave her weekly vitals. After a few weeks Carol advised me to even stop taking the low dose of stimulants I was on as my vitals still wasn’t safe, swell as advising me to go and see my GP. Upon doing this I went back through my notes checking what my vitals where before I started medication and they was very similar to what they was on medication. I asked Carol what I should say to my GP as my vitals wasn’t really different before I went on medication. This message was sent on the 8th February today it is the 20th February and I am yet to receive a reply from Carol despite the messaging 3 times and calling up PUK. My advise to anyone would be to steer clear from Psychiatry UK and Carol Shue. It seems to me like they don’t really care about their patients. Both prescribers I have had now have completely ignored multiple questions I’ve asked. Why on earth was I on a medication for 3 months that supposedly was not safe for me to take? And on top of that why did Carol ask me to conclude my titration on a medication that is not safe for me? I feel like my health and well being has been neglected from the offset with Psychiatry UK and Carol Shue. Titration should have helped me but I feel like it’s only added way more stress.

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