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Mrs Mandy Smart
2020-06-18
Person
5
5
0
Written by a patient
Written by a patient 18th June 2020
I saw Mandy on Mon this week for the 1st time. I had only spoke to her on phone and very nervous as not done anything like this before.. She was coming to show me how to use my irrigation pack..Mandy although very professional she explained everything very clearly and put me at ease with her friendly tones... Even through the ppe.... When it came to going to the bathroom and trying out the equipment Mandy was there to help, she talked me through every step and keep my dignity at all times. She really made me feel comfortable and enable to do the irrigation kit on my own... If as none is worried.. Please don't be Mandy will help you like she helped me
18th June 2020
Response from Mrs Mandy Smart
Thank you for taking the time to submit this review. It is most appreciated it will also help both myself and Fittleworth to shape the Service in the future