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Mrs Lois Delchar
2017-11-22
Person
5
5
0
Written by a patient
Written by a patient 22nd November 2017
I was absolutely petrified when I walked into the room but Lois put me completely at ease; she listened to my fears and worked with me on this. At no stage did I feel that I was being a wimp or a nuisance. Although the procedure was quite uncomfortable, we managed it and I'm so glad that I went through with it without having to come back another day for an anaesthetic. Lois and the two other nurses working alongside her were exemplary.
27th November 2017
Response from Mrs Lois Delchar
Thank you for your kind feedback, unfortunately for some ladys the procedure can be a little uncomfortable and we try and give as much support and listen to their concerns to try and help put ladys at ease