Mrs Laylie Oatridge

Laylie is a fantastic urology specialist nurse. I was anticipating self catheterization with some trepidation, but Laylie explained everything clearly and concisely, putting me at total ease. Her instructions were very good and I had no problem following them resulting in an easy, successful self catheterization at the first attempt. She also clearly explained the follow up process, who to contact with any issues and how to obtain further supplies. I have no hesitation in wholeheartedly recommending her.

Very clear information with great care taken to ensure I understood all parts of the process. Thank you Laylie for making this visit easy (something I have been dreading)

I was not looking forward to this experience but once Laylie arrived I was put at ease at once. She was courteous, professional and fun. She just talked and helped me through the process without me feeling any time pressure. She was great

I was so nervous but there was absolutely no need It was less invasive as I imagined and if I don't remember I can call and have other ways of contacting Thank you so much

Laylie and her colleague offered brilliant advice and encouragement on self catheterisation,i was apprehensive but they made everything sound straightforward and answered all of my concerns and made me feel very relaxed and comfortable

Very clear and informative session on self-catheterisation, initially talking and answering questions, followed by the practical, which was simple and painless. Laylie dealt with all the questions and gave explanations clearly and with humour and was reassuring.

Laylie was amazing, I was so worried about the catheter process but she made me feel so relaxed and comfortable. Her training skills are excellent and I was able to use the catheter on the first try. Laylie and her colleague also gave me informative information on the next steps and what to do if I need to order more products and the numbers I can call for support. Very friendly.

I was really apprehensive about self catheter but Laylie put me really at ease and explained everything and it was absolutely fine. Thanks so much

Laylie was very friendly, delivering an excellent service with full information whilst listening to and answering any questions I had fully. Many thanks

Laylie was very friendly putting me at ease immediately. All information was delivered fully in an easy to understand way, listening to and answering any questions I had. A very positive experience.