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Mrs Kay Harrison
2020-06-03
Person
5
5
0
Written by a patient
Written by a patient 3rd June 2020
I needed to make a decision about what surgery was best for me and amongst all the anxiety, confusion, and fear, Kay answered all my questions and helped me understand what was important and what to focus on. She was straight talking and clearly experienced and was able to help clear the fog in my head and make things seem more simple. She was able to quickly understand what was important to me and by using examples and being reassuring, I was able to make the decision with a lot more confidence as all my questions had been answered and the path ahead seemed a lot more clear. I was able to articulate my choice and the reasons with the consultant and we both credited Kay with helping me make this decision with confidence. Thank you Kay.