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Mrs Jackie Hawkins 2018-02-25 Person 5 5 0

Jackie is lovely, she is kind and caring and makes us feel at ease every time we attend St Marks. She is very professional and keeps us updated about what is going to happen and puts our mind at rest. She explains things in detail and contacts us before my daughter’s procedure to check that we are ok and ask if we have any questions or concerns. She takes time to ask about both my children and remembers about their interests and achievements as well as the important medical history etc.. We see Jackie for a consultation the day before the procedure and then she comes round the following morning to see my daughter before she goes into theatre and then again a couple of times after theatre. We all feel at ease and relaxed for the two days we are there. My daughter thinks Jackie is amazing and we will be very sad not to see her when we eventually have to attend the adult clinic.