Mrs Jackie Hawkins

Written by a NHS patient at St Mark's Hospital

We have seen Jackie on a few occasions and have always been made to feel comfortable and at ease in her company. Jackie explains things in a way that can be clearly understood and checks for understanding. No question is a silly question! We feel that Jackie is a real credit to the NHS with a wealth of experience Thank you for all your hard-work and looking after us so well

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Listening

Written by a NHS patient at Northwick Park Hospital

Jackie has provided excellent care throughout the years she has looked after our two children. She is always full of laughter and has a positive outlook no matter what the situation. Even though she now works less hours, we always get a speedy response to any query. It's easy to see that Jackie cares not only about her patients but their parents/carers.

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Listening

Written by a NHS patient at Northwick Park Hospital

Jackie was Amazing while my son was her patient, he had a blood test to see if he had a genetic gene. Jackie answered every question and worry my son had, once my sons results were on she booked us in early so we didn’t have to worry any longer than needed. Thankfully my son is clear but I have two more children to go for genetic testing and am very hopeful that Jackie will be just as amazing when the time comes. Thank you so much

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Listening

Written by a NHS patient at Northwick Park Hospital

Jackie has helped care for my daughter who has Juvenile Polyposis for over 9 years now. She has always gone above and beyond always making sure that we’re properly informed and reassured about upcoming procedures. If I’m ever worried about my daughter and feel that I need advice, Jackie promptly follows up my phone call or email and really takes the time to listen and acts upon any concerns really quickly. When my daughter suffered post operative complications a few years ago, Jackie was incredible. She kept my family informed, helped to keep my daughter calm and showed so much care and and compassion to all involved. A true professional with the biggest heart. Thank you Jackie for everything that you do.

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Listening

Written by a NHS patient at St Mark's Hospital

Jackie has always done everything in her power to ensure that i am comfortable and anxiety-free during any appointment or procedure. She has a very caring nature and always makes sure she listens to my family and I. If every nurse was like Jackie, the world would be a much better place.

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Listening