Northwick Park Hospital
Watford Road, Harrow, Middlesex, England, HA1 3UJ Also known as: Oral & Maxillofacial Surgery Department, Northwick Park HospitalAverage ratings
Reviews
My physiotherapist, Vikki, was kind, reassuring and very professional. I had to change for examination and she gave me dignity and privacy during the changing and the examination, Vikki is knowledgeable in her field and gave me positive ways to continue with my exercises.
The room where the consultation took place was adequate, however it could do with a decorative refresh,
The A&E staff are very rude. I understand there is pressure but they are taking this out on patients and their carers. There is no communication and if you are asked a question you are barked at. I was so afraid to ask. At one point I had been shouted at 3 times to the point it made me cry.
There should be compassionate staff who understand patients are humans. And their carers are concerned snd distressed. We were left waiting for over 10 hours. No one asked the patient if they wanted a hot drink or something to eat. Especially when he was 75 with multiple comorbidities. It’s awful.
Show care and compassion to both patients and staff. Don’t bark or shout at them.
Communication is key. Everyone understands there pressure. Just tell us what’s happening and when things might happen
Allow carers to accompany elderly patients who can’t communicate for themselves. It’s not always about not speaking English. It can be dementia or not able to say all the different things that are wrong with them.
Offer patients water, hot drinks and food when they have been waiting over 6hours.
My Physiotherapist Victoria was very professional, caring and explained my problem very well.
N/A
Ms Samantha Duncan was great!
nothing - it was perfect
My Physio, Ms Samantha Duncan was very professional and courteous and extremely helpful, sympathetic and understanding.
Its a great pity that the current NHS restrictions mean that I am only allowed a maximum of 4 consultations. Especially because the current consultations with Ms Duncan have really helped and would have been very beneficial to continue with her for longer.
It would realyhelp if i could continue consultations with Ms Samantha Duncan
Very helpful physios, no problems experienced with their care.
I can't think of anything.
After two visits my condition has started to improve
Happy so far with my treatment
Vicky was great
Not i can think of
Excellent service
Very good service would recommend to anyone.
Treated with dignity and respect,treated with kindness,lots of information to read ,and how to do the exercises
I was very pleased with my physiotherapist today she was very caring