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northwick-park-hospital

Northwick Park Hospital

Watford Road, Harrow, Middlesex, England, HA1 3UJ Also known as: Oral & Maxillofacial Surgery Department, Northwick Park Hospital
 
1 2 3 4 5 199,294 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Women's Health Physiotherapy Clinic NPH,
19th January 2023


My physiotherapist, Vikki, was kind, reassuring and very professional. I had to change for examination and she gave me dignity and privacy during the changing and the examination, Vikki is knowledgeable in her field and gave me positive ways to continue with my exercises.


The room where the consultation took place was adequate, however it could do with a decorative refresh,

Experience
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1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
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1 2 3 4 5
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1 2 3 4 5
Review of A&E NPH,
15th December 2022


The A&E staff are very rude. I understand there is pressure but they are taking this out on patients and their carers. There is no communication and if you are asked a question you are barked at. I was so afraid to ask. At one point I had been shouted at 3 times to the point it made me cry. There should be compassionate staff who understand patients are humans. And their carers are concerned snd distressed. We were left waiting for over 10 hours. No one asked the patient if they wanted a hot drink or something to eat. Especially when he was 75 with multiple comorbidities. It’s awful.


Show care and compassion to both patients and staff. Don’t bark or shout at them. Communication is key. Everyone understands there pressure. Just tell us what’s happening and when things might happen Allow carers to accompany elderly patients who can’t communicate for themselves. It’s not always about not speaking English. It can be dementia or not able to say all the different things that are wrong with them. Offer patients water, hot drinks and food when they have been waiting over 6hours.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Women's Health Physiotherapy Clinic NPH,
9th December 2022


My Physiotherapist Victoria was very professional, caring and explained my problem very well.


N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Neurology Physiotherapy Clinic, NPH,
5th December 2022


Ms Samantha Duncan was great!


nothing - it was perfect

Experience
1 2 3 4 5
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1 2 3 4 5
Information
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1 2 3 4 5
Safe
1 2 3 4 5
Food
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Neurology Physiotherapy Clinic, NPH,
4th November 2022


My Physio, Ms Samantha Duncan was very professional and courteous and extremely helpful, sympathetic and understanding. Its a great pity that the current NHS restrictions mean that I am only allowed a maximum of 4 consultations. Especially because the current consultations with Ms Duncan have really helped and would have been very beneficial to continue with her for longer.


It would realyhelp if i could continue consultations with Ms Samantha Duncan

Experience
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Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy Clinic NPH,
26th October 2022


Very helpful physios, no problems experienced with their care.


I can't think of anything.

Experience
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Involvement
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Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy Clinic NPH,
12th October 2022


After two visits my condition has started to improve


Happy so far with my treatment

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Women's Health Physiotherapy Clinic NPH,
12th October 2022


Vicky was great


Not i can think of

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Women's Health Physiotherapy Clinic NPH,
6th October 2022


Excellent service


Very good service would recommend to anyone.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Women's Health Physiotherapy Clinic NPH,
30th September 2022


Treated with dignity and respect,treated with kindness,lots of information to read ,and how to do the exercises


I was very pleased with my physiotherapist today she was very caring

Experience
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Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Safe
1 2 3 4 5
Food
Rating not given.
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