Watford Road, Harrow, Middlesex, England, HA1 3UJ
I had a 3pm appointment in Mr Majithias ENT Outpatient clinic today. I was called in early by a very polite doctor who had a very professional and caring manner. He explained everything to me which i found easy to understand and I left feeling very satisfied with the consultation. I was out by 3.04pm! The receptionist was also very polite and helpful. I would also like to say that on arriving at the main entrance to the hospital i was unsure where to go and i was immediately greeted by a very kind volunteer who showed me all the way to the clinic. Well done NPH, this isn't the first time that i have been dealt with so kindly and efficiently recently so thank you to all the hard working staff!
I was referred on Sunday 19th to the on-call Maxillofacial team by my local hospital as they did not have the relevant expertise to deal with my injuries. The doctor was expecting me, and came over to assess me whilst I was being seen by the triage nurse. At the time he gave me as estimate of when he would be finished with his current patient and when he would see me. When he did treat me, he took time to explain the nature of my injuries, what the treatment would be, and answer any questions that my wife and I had. When I left A&E I felt that the standard of care was excellent, and I had been treated by a team of skilled and dedicated staff.
Short link to review Northwick Park Hospital: http://iwgc.net/eb4ni