Share review of Mr Richard Turner

Mr Richard Turner 2016-09-06 Person 5 5 0

Following renal cancer diagnosis in March, Richard has been my first point of contact, acting as my Macmillan Nurse Specialist. He has informed me throughout my treatment, answering emails & phone calls promptly. Any concerns I had/have are dealt with efficiently & nothing is ever too much trouble. We all deal with cancer in our own personal way, some people like to know as little as possible & only what's relevant at the time, I'm probably in the minority, I find that being informed & given as much information as possible (the good & the bad) helps me cope better. I related this to Richard, saying I prefer the Dr/Professional version opposed to the Dr/Patient version. Richard assured me that it's my care & he will do his upmost to keep me informed, he still continues to take this approach, tailoring my care to my specific needs & requirements. I believe 'patient choice' is paramount in delivering excellent care, a unique approach is needed & treating patients as individuals is vital. Richard adopts this approach. Richard has made a difficult time easier, his knowledge, kindness & warmth, but most importantly his professionalism has aided my journey & hope for a bright future & 'IF' my cancer returns I'm in no doubt I will continue to receive the best treatment & guidance under Richards care. Karen