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Mr Richard Turner 2016-09-07 Person 5 5 0

Richard has been absolutely brilliant from the first appointment and through the whole experience. He has been patient and understanding and answered all of our sometimes repetitive questions. He has provided calm reassurance and facts in a clear and caring manner. I have kept in touch through email and Richard has always responded quickly and helped us to negotiate our way through the system at this very stressful time. He has made the experience so much more bearable for both of us.