Miss Charlotte Callow

You helped my mother when she broke her hip. She was on Castlepoint Ward for over a week. You were so kind, gentle and understanding, you explained everything so easily to us when we were scared, and you treated my mother almost as though she was your own. I never got a chance to say thankyou to you for everything you did for us as a family. i called the the ward said you are no longer there, so I hope this one day gets to you instead. thankyou for showing something ive see so rarely thankyou Lilly