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Written by a NHS patient
7th January 2022


It has been an absolute pleasure being Alison’s patient over the last 8 weeks following my HPB surgery. Alison is calm, professional, a fantastic listener, who is proactive and always caring. Alison has such a positive attitude, her knowledge and expertise skills made my hospital experience the best! Alison has a fantastic bed side manner, a caring attitude, she is a fantastic communicator and listener. Alison also has the best can do attitude and positivity which is fantastic. During difficult times throughout my recovery, Alison listened to all the questions I had, she answered them so clearly and escalated any queries I had to the appropriate person. Alison is proactive, kind, professional and a fantastic person! The care I have received from Alison has been beyond all expectations. Alison is a credit to Manchester Royal Infirmary and the HBP team. I truly feel any patient under the care of Alison is a lucky patient! You feel looked after and in safe hands! Thank you Alison for everything you do and have done! You are a superstar!

10th January 2022
Response from Miss Alison Maugham

Thank you so much for your kind words. This has more than made my day! I am very lucky to have a great team to work with too as I wouldn't be able to do the job I do without them.

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Listening