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Lorraine Richardson 2020-02-06 Person 5 5 0

I was seen by Lorraine, accompanied by my wife, on Wednesday 05/02/2020. The consultation was a review of the biopsy and other investigations on my prostate. We both were expecting a "positive" outcome and were "stunned" when the news wasn't as we had hoped for. However the kindness, empathy, sensitivity and professionalism of Lorraine more than compensated for our distress. I cannot emphasise how much her being there supporting us helped. Lorraine listened, answered all our questions, clarified misunderstandings and gave us HOPE. Thank you Lorraine and thank you NHS.