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Lorraine Richardson
2022-07-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th July 2022
I met Lorraine straight after my meeting with the consultant who broke the news to me that I had Gleason 9 prostate cancer. For over an hour she explained very calmly and in simple terms what the future would hold and the nature of the treatments I would be offered should my bone scan prove negative for metastasism. She is not only very professional in her knowledge but as importantly she seems to understand how a cancer patient feels and reacts and I have yet to meet a more compassionate and caring NHS worker. Every time I have contacted her since I have received the same dedicated attention and rapid response to my enquiries even though she is not my allocated Macmillan nurse and she must have her own heavy workload. I expect NHS workers to be efficient but Lorraine's empathy and ability to put an anguished mind at rest is probably quite unique.