Q: What is the Certificate of Excellence?
A: It is an annual award made to clinicians, clinics and surgeries who receive consistently outstanding patient feedback.
Q: How is the Certificate of Excellence awarded?
A: The Certificate of Excellence is awarded by iWantGreatCare, the world’s largest independent patient experience website. Recipients are those clinicians, clinics or surgeries who have achieved a certain volume of reviews and average star ratings.
Q: Who assesses applications and awards the Certificate of Excellence?
A: iWantGreatCare, based solely on patient ratings and reviews.
Q: How long is the Certificate of Excellence valid for?
A: One calendar year.
Q: What do Clinicians, clinics and surgeries who are awarded the Certificate of Excellence get?
A: Clinicians, clinics and surgeries have the Certificate of Excellence logo displayed on their iWantGreatCare profile page, a digital logo to display on their own website, within emails and on social media as well as the option of a physical certificate to display in their clinic or surgery.
Q: What do Clinicians, clinics and surgeries who have a Certificate of Excellence say about it?
A: One calendar year.
Q: How long is the Certificate of Excellence valid for?
Evidence that they are serving their patients well and improving lives.
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That the certificate has helped with their career both in terms of management and colleague recognition, and also with new posts.
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That the certificate has helped attract patients to their private practice.
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That their Trusts and clinics used their success as a news story to promote excellence.
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Third party and patient endorsement of their professionalism.
Q: How can my Certificate of Excellence status be promoted?
Display the certificate in a prominent place in your clinic or surgery.
Contact your local newspaper and share the press release that has been drafted for you. If your organisation has a Communications or Marketing team, they should be able to do this for you. They may also like to include it in internal communications.