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Yeovil District Hospital 2023-11-14 Person 2 5 0

This hospital is so chaotic it beggers belief. During the two week's I have been I have been moved from ward to ward, bay to corridor. Which normally results in meals being missed and breakfasts forgotten. I have seen wards where elderly patients are left in distress because the staff are too busy " doing the hand over between shifts". Leaving the more able patients to tend to their needs. I've seen other patients told they be going home at 09.00 only to be then told at 16.45 that's not going to happen. Causing aggravation and distress to the patient. Unacceptable and truly inhumane. The whole place has lost the concept of caring for people and too caught up by farin the importance of its own failing procedures. Needs a complete change of management and reveiw of patient satisfaction. The current scores would from experience appear to be fabrications