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Wycombe Hospital
2014-09-06
Person
2
5
0
Written by a patient
Written by a patient 6th September 2014
Long waiting time for Breast Clinic (mid July 2014). Mammogram lady was great - very reassuring and understanding. Doctor and assistant I saw for the examination were very harassed and not patient orientated. They did not spend much time explaining what was happening or discuss the situation with me in much detail. They were not careful to minimise the pain I was feeling and I felt I was being treated by inexperienced staff. They appeared to be overworked and tired. They also did not take the time to dress the puncture wound after extracting the fluid so the wound could have bled on my clothes. Fortunately the consultant I saw next - Mr Ahmed - rectified the situation. He seemed much more patient orientated and acknowledged this had been an error which should not have happened.