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Ward 12 c Urology: Rather disappointing compared with previous visits. On this latest occasion, a bloodstained hospital gown and bloodstained bed linen were not replaced. On discharge, prescription drugs were not returned. Overnight, sleep was disturbed by fellow patients snoring and radio play, and also by their treatments (but this is probably the same for any NHS ward) There appeared to be a cleanliness problem with the bathroom. The staff are all very friendly, but I just wondered if a little bit closer supervision may be required?