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Written by a patient
21st July 2018


Had total knee replacement with Mr Malek - fabulous man and great team. Very positive outcome and 100% recommend Hospital ward stay was positive - fabulous care by most - one nurse let the side down by her aggressive /uncaring attitude to some patients and family members. We all knew, after 48 hours, she was a nurse to avoid Suggestion: complaining about one nurse seems the wrong way to go forward (few of us feel comfortable complaining) BUT giving positive feedback/ "gold stars" re those who are fabulous would soon recognise those who "fail" to meet the great standards of the majority.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff