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have been waiting for a letter from a department and when after asking for weeks and also my gp the letter came with the excuse both must have been lost in the post
again after several months saw the same department and after many weeks because of the last time not getting a letter asked when i may have one sent
NO REPLY AT ALL to my enquirey
PALS ENQUIRED 3 TIMES NO REPLY AT ALL TO THEM
GP ASKED FOR LETTER AGAIN NO REPLY AT ALL
GP REQUESTED AGAIN NO REPLY UNTIL I SAID I WOULD MAKE A FORMAL COMPLAINT
WHY SHOULD IT TAKE THIS MANY TIMES TO JUST ANSWER SOMEONE??