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Written by a NHS patient
26th September 2022


I visited the walk-in centre for the first time yesterday with a swollen and painful leg wound. It was 0810 and there were already 7 or 8 people in the queue before me. The staff were all very friendly and efficient despite the ever growing number of people coming in. I saw Jackie and she immediately put me at ease, she was very thorough and gentle, sent me for an x-ray of my shin which thankfully came back clear. She cleaned and dressed the wound and gave me antibiotics for the infection in the leg. She was very professional yet friendly and suggested I return in a week's time to make sure progress is being made with the infection. I cannot praise her highly enough - she's doing a brilliant job.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe