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Woking Walk-in Centre
2024-01-05
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 5th January 2024
I visited Woking Walk-In centre 3 times over Christmas and New Year - and still didn't get to see a doctor. Each time, they stopped taking new patients more than 3 hours before the normal close time due to slowly working through their patient backlog. I don't suppose that's all their fault, but the receptionists ignored people queue jumping, and their triage seems ineffective, impersonal, disrespectful, and blunt to the point of being rude. In my 3 times there, they didn't seem to care, and maybe forgot that I went for help in a time of need, and not just to be an inconvenience to them. On the plus side, it was clean and quiet!