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Written by a NHS patient
27th March 2024


The Bad. 22hour wait for an ambulance, left in a lot of pain an unable to move with a dislocated hip( thought it was broken) then a six hour wait in the car park to be admitted. The Good. Excellent care throughout 8 day stay, at all levels, apart from 1 bearded surgeon who dressed in scrubs and chatting up two nurses was put out when asked for water jug to be filled, I quote “ being a surgeon I wouldn’t know where the taps are) and then smirking to the nurses, shame on you, how do you wash your hands or don’t you bother.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe