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Written by a patient
2nd March 2016


1. Knowledgeable staff- medication and test results. 2. Their teamwork- cohesive groups- engaging and productivity. 3. Their awareness all round to attend to differential needs of patients. Non-stop clockwise working days. 4. Pleasing personality with positive communication style. 5. Senior staff consultative leading style. 6. Effective liaison with doctor and understanding their decision for patients care and follow-up. 7. Multi tasking without fuss to keep environment nice and tidy and functional. 8. Good patient and carer need attendance. 9. Clear follow-up instructions and positive assurance with being available if needed. 10. Well integrated coordination between the unit and hospital with its other reporting and communication system. A very busy day today with stressed staff but staff managed efficiency and effectively.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff