Share review of Whipps Cross University Hospital

Whipps Cross University Hospital 2019-06-12 Person 2 5 0

A chronic (staff shortage) illness which NSH is suffering it’s not easy to cure! I have suffered PE twice in the last 7 years, the last one was severe and very scary. When I walked in to the A&E last night my medical history wasn’t ignored, after informing the reception staff that I was vomiting blood throughout the day, therefore I was taken straight trough. A nurse did some initial checks (blood pressure, temperature etc) and requested an X-ray, blood tests and ECG test. Once the blood was taken and the ecg was done, I was taken to do the x-ray. When I was done I was left to my own destiny, so I sat down on the floor as I was not feeling well. I could not go back to the A&E ward considering that you need a special card to open doors. A nurse from x-ray department told me to follow the “Way Out” narrows and once I’m at the main entrance to ask to be let back into the A&E ward!?! I can’t blame the person who showed me the way to the x-ray department for not waiting for me until I’ve finished, to take me back. A&E staff were running around like headless chickens, you can see much they are struggling to cope with the volume of patients coming in! I somehow manage to make my way back to A&E (bare in mind that earlier I was asked to remove all my clothes and was only given a typical hospital pyjama to wear while I am checked out), to be told to sit down and wait. Three and a half hours I was sitting there, feeling cold, not having anything to drink, and most importantly, no one came to me to tell me anything, it was when I decided to request for the needle to be removed from my arm in order for me to go home! It was almost 1am at the time, more than 6 hours after I walked into A&E! I needed hospital help three times in the last 15 years. This last experience cannot be compared to the previous two considering that it was far the worst. I would like to make it clear, I have no hard feeling towards the NSH stuff that looked after me yesterday. It is very sad and it makes me feel angry to see them struggle to help people who are in need of urgent medical attention! Those who have the tools to help the NSH and do nothing, I can only say; “shame on you”!! Thank you.