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Written by a NHS patient
20th May 2021


After going to A&E I was admitted overnight to wait for test results and see doctor. The next day I was offered breakfast and other than blood pressure checks, that was it! I did not see a doctor, nobody gave me the test results and I was not even offered a cup of tea, I had to ask for it. I was discharged without any explanation and even the discharge form shows facts that are wrong. I have never had problems with Whipps Cross before but I am appalled at the service I received this time. I am no better but can't go to my GP as he will send me straight to A&E due to my symptoms. Absolute disgrace.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe