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Whipps Cross University Hospital
2020-10-22
Person
1
5
0
Written by a patient
Written by a patient 22nd October 2020
I have been waiting almost 8 months for a telephone consultation due to the Corona virus. I was contacted by a member of staff within orthopedic to be told I will not receive a telephone consultation on my appointment date, and instead will be sent out a treatment plan. I find this unacceptable seeing as though I have not had a review on how my condition currently is at present. I understand not having a face to face appointment, but not to be given a telephone consultation in my opinion is being fobbed off. I find it impossible to gain contact by phone with someone in orthopedic to resolve this situation... No one ever answers the extension numbers, it's all very stressful.