Wexham Park Hospital

Wexham Park Hospital 2023-01-11 Person 5 5 0

My first audiology appointment was just before Christmas arranged through the GP following discussion with the ENT department. The first audio gram was conducted quickly, efficiently and with good explanation. The follow up appointment I had been told of by my GP was for the 5th January. Unfortunately she had made a mistake with the date and I arrived one day early. Despite this the audiologist fitted me into the clinic and gave me a full test and detailed explanation as to what the results showed. He gave me all the time I needed to understand what had happened and why I had the hearing loss. I cannot thank you enough for such a good service.

The only problem arose when I tried to confirm the follow up appointment and I did not understand that the East Berkshire computer cannot talk to EPIC and so there was no record of my appointment showing on EPIC. I didn’t realise I should have checked through King Edward Hospital. This was a minor problem as everyone was so helpful and obliging in order to get me seen and not make an unnecessary extra journey the next day.

Wexham Park Hospital 2023-01-09 Person 5 5 0

I was attended by your Audiologist who was very attentive to my questions and discussed possible treatments in the interim

In the midst of a crisis in the NHS I am very much grateful to have received 1st class treatment Thank you

Wexham Park Hospital 2022-12-05 Person 5 5 0

Wexham Park Hospital 2022-12-02 Person 4 5 0

Very pleasant doctors and nurses

Organise the appointment better as I wasn’t registered for my second visit.

Wexham Park Hospital 2022-12-02 Person 4 5 0

I was treated with respect and all staff were kind and courteous

No totally happy

Wexham Park Hospital 2022-11-28 Person 5 5 0

The doctor was very kind , explained everything to me

My experience was very professional

Wexham Park Hospital 2022-11-21 Person 5 5 0

Excellent service thanks

Nothing

Wexham Park Hospital 2022-11-18 Person 5 5 0

I was seen by [name removed] - he was very professional, patient and kind. I wasn’t kept way so overall a great experience. Thank you NHS

I can’t think of anything

Wexham Park Hospital 2022-11-15 Person 5 5 0

I was treated with respect and the facilities were well maintained and good

Parking was not easy, but it never is wherever one goes these days. So not really a complaint at all.

Wexham Park Hospital 2022-11-11 Person 5 5 0

[name removed], was very precise in setting up my new hearing aids he explained each step, and was very professional and friendly.

A sign to Audiology in Wrexham Park would be helpful as it is tucked away in the corner.