Share review of Weston General Hospital

Weston General Hospital 2017-03-19 Person 1 5 0

Overrall terrible experience of care at Weston hospital for my Mother especially on Berrow ward. Two thirds of the staff are not doing their job as a nurse/ nursing assistant should. I watched how they behaved for hours when visitng my Mother Uncaring treatment, my Mother was shouted at and treated roughly on more than one occasion in my presence She was told that she was well enough to be discharged only to die a few hours later. I was left a with a young trainee who had just started her training. The rest of the staff ignored my Mother after calling the doctor who took nearly 1 and half hours to come. During that time no nurse or nursing assistant came to see how she was they were too busy doing handover, chatting and getting the records up to date at the end of the day. When the doctor did come it was too late. She did not take the time and trouble to speak to me about it all, she just left. I kept a record of all the things that were wrong every day. The list is very long and would take too long to list here. I had to make several formal complaints. This was a long line of bad experiences of Weston hospital over the years. They did not seem to care about my Mother. Some junior doctors were rude, you ask a question in anormal voice and you are snapped at, rude nursing staff one especially was nasty, the one who shouted at my Mother because she could not understand her. I could go on much longer listing all the incidents but would take too long. A nightmare. I am so sorry for the patients who do not have family to stand for them.