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24th June 2023


I attended my first session with Anna Evans specialist nurse for heart failure. I was given crucial information and advice and the treatment plan was explained and mapped out. I was given plenty of opportunity to ask questions and raise concerns. I now have information to read and phone numbers to call if I need help/ information and have clear instructions about anything I should look out for and when I need to get in touch. During the session my prescription pills were adjusted and after a few days I felt and looked much better than previously. I have a future date for another consultation and feel very confident about the treatment I am receiving. I would like to take this opportunity to thank Anna for her caring professionalism and her competent and informative approach to this devastating condition. Yours sincerely, John Adams

Suggested improvements
All was good.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff