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Written by a NHS patient
26th March 2021


IWAS RECENTLY VERY FORTUNATE IN RECEIVING A TOTAL HIP REPLACEMENT , DURING THIS DEVASTATING PANDEMIC WHERE THOUSANDS HAVE LOST THEIR LIVES, AND FAMILIES HAVE LOST THEIR LOVED ONES i AM TRULY GRATEFUL TO THE CONSULTANT AND HIS TEAM AND THE WONDERFUL STAFF AT THE BMI HOSPITAL AT BURY ST EDMUNDS WHERE I RECEIVED MY SURGERY. THE PERSONAL CENTRED CARE ,THE EMPATHY ,PROFESSIONALISM, BY ALL STAFF WAS TESTAMOUNT TO WHY THE NHS IS THE BEST IN THE WORLD. WE NEED TO SUPPORT OUR HOSPITALS AND ALL THE WONDERFUL STAFF THAT GIVE SO MUCH TO SUPPORT THEIR PATIENTS

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff