Share review of West Suffolk Hospital

West Suffolk Hospital 2013-05-08 Person 4 5 0

Care and attention were fine as was check in procedure. However, waiting area very overcrowded and extremely noisy (not helped by a nurse from another department passing through who stopped to talk quite loudly to a patient and then other nurses, about 10-15 minutes overall;!!!) making I difficult to hear name of patients being called for their appointments. Clinic running over 50 minutes late which was unfortunate and one supposes difficult to estimate time to allow for each appointment.